All plan changes are self-serve from Account → Manage billing, which opens the secure Stripe billing portal.
Upgrading
Choose the new plan from the pricing page or the billing portal. The upgrade applies immediately — you get the new features right away.
You aren't charged the full new price on the spot. The difference is prorated and appears on your next invoice, so there's no surprise mid-cycle charge.
Downgrading
Same route. The plan change applies and the credit for the unused portion is prorated onto your next invoice.
Anything the lower plan doesn't include stops being available. Your data is not deleted — tracked channels beyond the free limit, saved boards and Studio designs all remain, and come back if you upgrade again.
Switching monthly ↔ annual
Handled the same way, with the same proration. Note that the [launch offer](/monthly-vs-annual-and-the-launch-rate) rate is only available on annual billing.
Cancelling
- Go to Account → Manage billing
- Choose to cancel your subscription
You keep full access until the end of the period you've already paid for. Cancelling doesn't cut you off immediately, and it doesn't trigger a refund of the current period — for that, see [Refunds](/refunds-and-the-7-day-guarantee).
When the period ends, your account moves to the Free plan. Nothing is deleted. Your boards, tracked channels and Studio designs are all still there, and everything Free includes keeps working.
Changing your mind
Resubscribe at any time from the pricing page. If you cancelled while on a promotional rate, note that the promotional rate doesn't carry across a lapse — you'll get whatever rate is current when you return.