The guarantee
vidfora has a 7-day money-back guarantee on paid plans. If it isn't what you needed, contact us within 7 days of your payment and we'll refund it.
No lengthy justification required. We'd rather refund you promptly than keep money from someone the product didn't help.
How to request one
Message us through the support chat in the app, or [contact support](/contact-support). Include the email address on your account.
Refunds are returned to the original payment method. Once processed, your bank or card issuer typically takes a few business days to post it.
After the 7 days
Beyond the guarantee window, subscriptions aren't automatically refunded — you can cancel at any time and keep access through the end of the period you've paid for. See [Change or cancel your plan](/change-or-cancel-your-plan).
That said, if something went genuinely wrong — you were charged after cancelling, charged twice, or the product was unavailable when you needed it — get in touch. Those aren't guarantee cases, they're mistakes, and we'll fix them.
Annual plans
The same 7-day guarantee applies to annual plans, from the date of payment.
Avoiding the question entirely
You don't have to pay to evaluate vidfora. The free plan includes the complete outlier feed, saved boards, every Creator Tool, tracking for 5 channels, and a full Thumbnail Studio attempt. It's the honest way to find out whether the product fits before you spend anything.